Privacy Policy

Last updated: April 2026

1. Introduction

At OneBite Birgunj ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or dine at our restaurant.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation online or by phone
  • Place an order for delivery or takeaway
  • Sign up for our newsletter
  • Apply for a job position
  • Contact us with inquiries

This information may include your name, email address, phone number, delivery address, payment information, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and reservations
  • Communicate with you about your orders, reservations, and inquiries
  • Send you promotional offers and newsletters (with your consent)
  • Improve our services and customer experience
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • Trusted third parties who assist us in operating our website and conducting our business (e.g., payment processors, delivery partners)
  • When required by law or in response to valid requests by public authorities

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

7. Cookies

Our website may use cookies to enhance your experience. You can set your browser to refuse cookies, but some features of our site may not function properly without them.

8. Third-Party Links

Our website may contain links to third-party sites. We have no control over these sites and are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Adarsh Nagar, Birgunj, Nepal
+977 982-9277455
privacy@onebitebrj.com