Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing and using the OneBite Birgunj website, mobile application, or dining at our restaurant, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Online Ordering

Order Placement

When placing an order through our website or app, you agree to provide accurate and complete information. Orders are subject to availability and confirmation.

Pricing

All prices are listed in Nepalese Rupees (NPR) and include applicable taxes. We reserve the right to modify prices at any time without prior notice.

Payment

Payment is due at the time of order. We accept cash, mobile banking, and credit/debit cards through our payment partners.

3. Reservations

Reservations are recommended but not guaranteed. We will hold your table for 15 minutes past your reserved time. Parties of 6 or more may require a deposit.

Cancellation Policy

Please cancel or modify your reservation at least 2 hours in advance. No-shows may be charged a nominal fee.

4. Delivery Services

We offer delivery within Birgunj area. Delivery times are estimates and may vary based on traffic and weather conditions.

Delivery Area

Free delivery is available on orders above NPR 500 within Birgunj city. Additional delivery charges may apply for areas outside the city center.

Risk of Loss

Risk of loss passes to you upon delivery. Please inspect your order at the time of delivery.

5. Dine-in Experience

Conduct

We expect all guests to conduct themselves respectfully. We reserve the right to refuse service to anyone exhibiting inappropriate behavior.

Allergies

Please inform our staff of any food allergies or dietary restrictions. While we take care to accommodate, we cannot guarantee allergen-free preparation.

Outside Food & Beverages

Outside food and beverages are not permitted unless specifically authorized by management.

6. Intellectual Property

All content on our website, including logos, images, menus, and text, is the property of OneBite Birgunj and is protected by Nepalese and international copyright laws. Unauthorized reproduction is prohibited.

7. Disclaimers

Our website and services are provided "as is" without warranties of any kind, either express or implied.

Limitation of Liability

OneBite Birgunj shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

8. Indemnification

You agree to indemnify and hold OneBite Birgunj harmless from any claims, damages, or expenses arising from your violation of these terms or misuse of our services.

9. Governing Law

These terms are governed by the laws of Nepal. Any disputes shall be resolved in the courts of Birgunj, Nepal.

10. Changes to Terms

We may modify these terms at any time. Continued use of our services constitutes acceptance of any modified terms.

11. Contact Information

For questions about these Terms of Service, please contact us:

Adarsh Nagar, Birgunj, Nepal
+977 982-9277455
legal@onebitebrj.com